In most cases, the Fare Protection confirmation email is sent immediately after you place your purchase. You may wish to double-check that your spam folders didn't catch our email by mistake.
If you still have not received your Fare Protection confirmation email within 60 minutes, please let us know at firstname.lastname@example.org and include the following information, so that we may quickly locate your transaction in case of email typos:
- Your Fare Protection ID (displayed to you when you placed your purchase)
- If you forgot your Fare Protection ID, please inform us of your itinerary details (Departure and Arrival airports and travel dates)